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jryanna Newbie

Joined: 05 Aug 2008 Posts: 1 Career Advice: +0/-0

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Posted: Tue Aug 05, 2008 11:12 pm Post subject: Please review my resume - I'm not getting any calls |
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Highlights of Qualifications
● Accomplished executive assistant with extensive administrative, customer
service, and management skills
● Independent and self-motivated professional with excellent
communication and writing skills
● Familiarity with human resources functions
● Computer knowledge: MSWord, Office, Excel, Access, Powerpoint,
Quickbooks. Type 75 wpm
● Bi-Lingual: English/Spanish
Work Experience
● 2005-present – Executive Administrator, *********, Nashville, TN. Provided administrative support to Director of Operations, processed correspondence; made travel arrangements; maintained both his calendar and departmental calendar; developed Single-Patient IND program; ensured protocol compliance and FDA regulatory compliance; monitored study progress, prepared and distributed weekly and monthly reports; liaison for all clinical research participants; maintained all patient records; coordinated patient medical appointments; created forms; prepared power point presentations; created and maintained vendor relationships.
● 2000-2005 – Returned to school full-time to pursue bachelor’s degree. Attained Bachelor of Arts in Psychology with a minor in English.
● 1996-2000 – Executive Assistant/Office Manager, LP Brooks, Redding, California. Provided comprehensive administrative support services to Branch Operations Manager; organized and managed work schedule, calendar and travel arrangements; organized and developed filing system; liaison between departments; screened all incoming phone calls, mail and email; maintained client database; developed marketing brochure; maintained departmental budget; maintained branch personnel records and processed payroll.
● 1990-1996 – Office Manager, The Legal Type, San Jose, California. Directed day-to-day office operations; established office procedures; interviewed, hired, fired and trained administrative staff; coordinated work flow among support staff; prioritized and delegated tasks, provided motivation and direction to create a positive work environment; mediated personnel conflicts; tracked office expenses; created monthly reports; ordered supplies and maintained inventory; processed invoices for payment.
● 1985-1990 – Word Processing Supervisor, Gibson, Dunn & Crutcher, San Jose, California. Supervised the word processing department; scheduled staff to ensure 24 hour support; created training program; wrote training manuals; created multiple forms; interviewed, hired, fired and trained staff; processed daily, weekly and monthly statistical reports; estimated document turn-around time; prioritized and assigned documents; proofread documents to ensure quality control; designed, produced and edited monthly newsletter.
Education
California State University, Chico
Bachelor of Arts Degree, Psychology
Shasta Junior College, Associates Degree
General Education |
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Pauloz Expert

Joined: 02 Oct 2007 Posts: 340 Career Advice: +0/-0 Location: Sydney

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Posted: Thu Aug 07, 2008 4:08 am Post subject: |
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jryanna
We make a point of not putting any current contact info on the site, to prevent possible nuisances to members. I've removed some details for that reason.
The obvious thing here is that your CV isn't specific to a role or position.
You've got a lot of admin experience, including supervisory and managerial, which I think is going to be the crux of an application.
This resume undersells your obvious skills, considerably.
Resumes need to be targeted to a job. We've found that the one size fits all resume usually doesn't work.
If you're going for an admin job, You'd more or less start with that as the focus, describing your skills in categories, like "Administration", "Accountancy", "Managerial/Supervisory", stating your skills and meshing that with your career history.
Don't refer to them as qualifications, because that'll just confuse people who'll then go looking for your MBA.
Because many resumes are now checked electronically, you need to use the words in the job ads, and its also advisable to quote essential criteria. It also means that however dumb the reader may be, there's no getting away from the fact that you have those skills.
I'd say you're a bit overqualified, with the BA, in terms of admin?
Although from my experience of 20 years in admin, there's no lack of psychological case studies...
I ask because one obvious fit for your skill set would be in a psych clinical practice, where you could double up as a mid level qualified psychologist, do the admin role effectively, and be in a more empathic place to continue your studies.
My guess would be that you'd need to go beyond basic medical practices to achieve that. You could do variations on the theme, but I'd say that's the basic dirt track, if not the actual career path. |
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