dcclarke
Newbie
Joined: 09 Aug 2008
Posts: 3
Career Advice: +0/-0
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 Posted: Sat Aug 09, 2008 7:33 pm Post subject: Check my CV out please. What can I improve on? |
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Mr test
123, Sample Place
Town, County
Postcode
Telephone 12345 123456 (home)
Telephone 12345 123456 (mobile)
E-mail test@hotmail.com
Career Objective
A challenging full-time position in IT helpdesk where I can demonstrate my technical and business skills and contribute to the company whilst enabling further personal and professional development.
Education and Qualifications
(July 2008)
Microsoft Certified Desktop Support Technician (MCDST)
Exam 70-271 – Supporting Users and Troubleshooting a Windows XP Operating System
Exam 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
(April 2008)
Microsoft Certified Professional (MCP)
Exam 70-270 - Installing, Configuring, and Administering Microsoft Windows XP Professional
(November 2006)
Comptia A+ Certified Professional (A+)
Exam 220-301 A+ Core Hardware
Exam 220-302 A+ OS Technologies
(September 2002)
Distribution and Warehousing Operations Level 2 (NVQ)
Work Experience
I.T. Helpdesk Support
(Current part time)
In the past 12 months I have been working privately assisting customers with ongoing hardware/software troubleshooting, mostly in the areas of:
- Internet connection issues
- Remote assistance
- Installing/updating antivirus scan software.
- Disk clean up, backing up files etc.
(Current Since April 2004)
Royal Mail, (Postman)
Working to tight deadlines, sorting, prepping & delivering mail.
Dealing with day to day members of the public approaching you with queries, asking directions & keeping under control when handling upset costumer complaints
(2003-2004)
West Sussex Fire & Rescue (Retained Fire fighter)
Tackling various emergency situations, problem solving and using initiative to resolve vital issues quickly and calmly.
Varying from tackling fires and rescuing people from burning buildings to dealing with chemical spillages and Road Traffic Collisions.
(2001-2004)
Silvertech, (Goods in controller)
Responsible for the physical receipt of production material in and out of the warehouse. Maintain inventory accuracy and quality records using data entry software. Storing and shipping products appropriately in a controlled environment.
Skills
Windows NT/2000/XP/95/98/ME
Anti Virus Software
Microsoft Office 2003
Active Directory
DNS
DHCP
Personal Details
Driving Licence Full/Clean
Health Excellent non-smoker
Interests and Activities
Include Fitness Training, Taekwondo, Computers
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